Terms & Conditions

Terms and Conditions

Effective Date: 01-01-2026
 Last Updated: 01-03-2026

1. Introduction

Welcome to Xchools (“Company”, “we”, “our”, “us”).

These Terms and Conditions (“Terms”) govern your access to and use of our website, applications, and services (collectively, the “Platform”).

By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, you must not use our services.

2. Definitions

  • Platform: Website, web applications, mobile apps, and services provided by us

  • User: Any individual or entity accessing the platform

  • Organization: Schools, institutions, or businesses using the platform

  • Services: All features including LMS, CRM, ERP, AI tools, reporting, etc.

3. Eligibility

You must:

  • Be at least 18 years old or have legal authority

  • Use the platform on behalf of a valid organization (if applicable)

  • Provide accurate and complete information

4. Account Registration & Responsibilities

  • Users must create an account to access certain features

  • You are responsible for:

    • Maintaining confidentiality of login credentials

    • All activities under your account

  • You must notify us immediately of unauthorized access

We reserve the right to suspend or terminate accounts if misuse is detected.

5. Use of Services

You agree to use the platform only for lawful purposes.

You must NOT:

  • Violate any applicable laws or regulations

  • Upload harmful, offensive, or illegal content

  • Attempt to hack, disrupt, or overload the system

  • Reverse engineer or copy the platform

  • Use the platform for unauthorized commercial purposes

6. Subscription & Payments

  • Some features require paid subscriptions

  • Pricing plans may include monthly or annual billing

  • Payments must be made in advance

Billing Terms:

  • Fees are non-refundable unless stated otherwise

  • Late or failed payments may result in service suspension

  • Taxes may apply depending on your region

7. Free Trial

If applicable:

  • Free trials are provided for a limited period

  • We reserve the right to modify or cancel trial access

  • After trial expiry, paid subscription is required

8. Intellectual Property

All content, features, and functionality are owned by Xchools , including:

  • Software

  • Design

  • Logos

  • AI systems

  • Content

You are granted a limited, non-exclusive, non-transferable license to use the platform.

9. Data Ownership & Privacy

  • Users retain ownership of their data

  • We process data as per our Privacy Policy

  • You grant us permission to:

    • Store and process data

    • Use anonymized data for analytics and improvements

10. AI Features Disclaimer

Our platform may include AI-powered features such as:

  • Chatbots

  • Recommendations

  • Automated analytics

Important:

  • AI outputs may not always be accurate

  • Users must verify critical decisions

  • We are not liable for decisions made based on AI outputs

11. Third-Party Services

We may integrate third-party services (e.g., payment gateways, SMS/email providers).

  • We are not responsible for third-party service failures

  • Use of such services is subject to their terms

12. Service Availability

We aim for high uptime but do not guarantee uninterrupted service.

We are not liable for:

  • Downtime

  • Server failures

  • Maintenance interruptions

13. Termination

We may suspend or terminate your account if:

  • You violate these Terms

  • You fail to pay subscription fees

  • You misuse the platform

You may terminate your account at any time.

14. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages

  • Total liability shall not exceed the amount paid by you in the last billing cycle

15. Indemnification

You agree to indemnify and hold harmless Xchools against:

  • Claims arising from misuse of the platform

  • Violation of laws or third-party rights

16. Governing Law

These Terms shall be governed by the laws of:

[Insert Country/State – e.g., India, Kerala]

Any disputes shall be subject to the jurisdiction of local courts.

17. Changes to Terms

We may update these Terms at any time.

  • Updates will be posted on this page

  • Continued use means acceptance of updated Terms

18. Force Majeure

We are not liable for failure to perform due to events beyond our control, including:

  • Natural disasters

  • War

  • Internet outages

  • Government actions

19. Contact Information

For any questions regarding these Terms:

Email: support@xchools.in
 Phone:
 Address: 

20. Entire Agreement

These Terms, along with the Privacy Policy, constitute the entire agreement between you and Xchools.