Privacy policy

Privacy Policy

Effective Date: 01-01-2026
Last Updated: 01-03-2026

1. Introduction

Welcome to Xchools
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Organization/School Name

  • Address and Location

2.2 Account Information

  • Login credentials

  • User roles (Admin, Teacher, Student, Parent, etc.)

  • Profile details

2.3 Usage Data

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

2.4 Cookies & Tracking

We use cookies and similar tracking technologies to improve user experience and analyze website performance.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our services

  • To create and manage user accounts

  • To process transactions and subscriptions

  • To send notifications (email, SMS, push notifications)

  • To improve platform performance and user experience

  • To provide customer support

  • To ensure security and prevent fraud

  • To enable AI-based features (such as chatbot assistance and smart recommendations)

4. Sharing of Information

We do not sell your personal data.

We may share your data with:

  • Trusted third-party service providers (hosting, payment gateways, email services)

  • Legal authorities when required by law

  • Internal teams for operational purposes

All third parties are obligated to maintain confidentiality and security.

5. Data Security

We implement strong security measures including:

  • Encryption of sensitive data

  • Secure servers and firewalls

  • Role-based access control

  • Regular security monitoring

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data only as long as necessary:

  • To provide services

  • To comply with legal obligations

  • To resolve disputes

Users can request deletion of their data at any time.

7. User Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Withdraw consent

  • Opt-out of marketing communications

To exercise these rights, contact us at:
support@xchools.in

8. Cookies Policy

We use cookies to:

  • Remember user preferences

  • Improve performance

  • Analyze traffic

You can disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are intended for educational institutions.
We do not knowingly collect personal data from children without proper authorization from schools or guardians.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Email: support@xchools.in
Phone:
Address: 

13. Consent

By using our website, you agree to this Privacy Policy.